Bidvest Noonan Ireland

Ireland's leading provider of facilities services and solutions

Latest News

Bidvest Noonan Promotes Darren Martin to Director of Operations for Security Division in Ireland

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We are pleased to announce the promotion of Darren Martin to Director of Operations for our Security Division in Ireland. Darren’s significant contributions to our business and the industry, along with his dedication to delivering exceptional service for our customers, have been key factors in the decision to appoint him to this role.

Darren joined Bidvest Noonan in 2019 as a Strategic Account Manager, bringing over 20 years of experience in security, operations, and account management. His expertise has played a crucial role in effectively managing service delivery and driving exceptional performance for our blue-chip corporate and retail accounts. Darren’s proactive approach and problem-solving skills have consistently led to effective contract management and risk reduction for our customers.

Darren has an impressive track record in security and has been honoured with several awards, including the prestigious OSPA’s Outstanding Contract Security Director of the Year Award in 2023.

Reflecting on his promotion, Darren said: “I am delighted to have been given this opportunity at such an exciting time for our business. Our goals for the future are ambitious, and I look forward to helping achieve them.”

Mary Kealy, our Managing Director, commented: “Darren’s promotion to Director of Operations is well-deserved. His expertise and commitment have been key to our success in the security space. I am confident that with his leadership skills and expertise, our security services will continue to excel and provide outstanding results for our clients.”

Bidvest Noonan Achieves Milestone with First Comprehensive Carbon Footprint Assessment

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We are delighted to announce the completion of our first comprehensive carbon footprint assessment. This landmark achievement underscores our commitment to sustainability and our mission to create safer and healthier communities.

“Our first full carbon footprint assessment is a testament to our transparency and accountability,” said John King, ESG Director of Bidvest Noonan. “Our footprint demonstrates the work we have done in recent years. Understanding our emissions allows us to take meaningful steps to reduce our environmental impact and provide sustainable solutions for our clients.”

The assessment adheres to the Greenhouse Gas (GHG) Protocol and the Science-Based Targets initiative (SBTi) standards.

The process involved a detailed analysis of emissions from the supply chain, employee commuting, fleet operations, and more. By engaging with suppliers and various departments, we identified key impact areas and opportunities for emission reductions.

“For customers, this signifies that Bidvest Noonan offers not only market-leading services but also environmentally conscious solutions, aligning with the growing demand for sustainable practices,” added John King.

Key findings showed that the supply chain and employee commuting are primary contributors to emissions, accounting for the vast majority of our footprint. Our business, which has adopted an electric-first policy for our fleet, has also implemented local recruitment policies, cycle-to-work schemes, and public transport initiatives to promote sustainable commuting for our 27,000 people. Additionally, we are working collaboratively with supply chain partners to further reduce scope 3 emissions.

Andrew Doyle, Procurement Director, commented on our efforts to assist the supply chain in becoming more sustainable: “We are actively working with our suppliers to enhance their sustainability practices. By collaborating closely and sharing best practices, we aim to reduce the overall environmental impact of our supply chain.”

Bidvest Noonan’s Altius VR onboards 1,600 officers in phase one

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We are delighted to announce the launch of our VR training programme, Altius, with more than 1,600 security officers onboarded for phase one of the programme. Altius see security officers train in virtual environments using VR headsets. These environments are perfect replicas of their actual workplaces, each recreated from real settings with advanced 3D camera technology.

The training immerses officers in highly realistic simulations where they are challenged to resolve a wide range of security issues, developing their skills, and honing their reactions in a low-risk environment. Through the creation of vivid deeply engaging experiences, Altius aims to close the gap between training and the real world.

The officers are using VR headsets, which have been designed by Meta to be lightweight, ergonomic highly performant. The headsets and their accompanying wireless handheld controllers are shipped to our sites, enabling officers to access bespoke immersive training where they work. This means the programme can scale to tens of thousands while the company can measure performance down to the individual level, pinpointing specific aspects of training an officer needs help with, and ensuring each officer can get the best possible outcome.

There is robust evidence supporting the effectiveness of VR training. According to a PwC study, VR not only enhances participant confidence by up to 40% compared to traditional methods but also achieves significant cost savings and greater emotional engagement when scaled. Learners complete training four times faster and are substantially more focused and inclusive post-training.

Raj Pradhan, Operations Director and Altius lead said “our Altius programme delivers an unparalleled learning experience and unmatched results. We have found that our officers are eager and excited to participate. They emerge from their training with more skills and confidence than can be achieved through conventional classroom and online approaches. Our programmes have been carefully designed to ensure our officers have all of the skills they need to perform at the highest levels and we are very impressed with the improvements we have seen in officers who have completed the programme.”

Liz Cummins, Managing Director “this technology is enabling us to close the gap between the training room and real-world situations. We are excited about the difference it is making for our people and the benefits it is delivering for all the customers who adopted it. We believe that in the coming years, more companies in our industry will develop and deploy VR training programmes and this will substantially improve security and service quality across the industry.”

Food for Thought: A Simple Idea Transforming Workplace Inclusion

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In today’s diverse world, people from different backgrounds meet daily, creating chances for innovation and understanding. While this diversity is valuable for team-building and generating varied ideas, the real challenge for organisations is to harness these differences effectively and authentically for significant benefits.


Our team at the University of Limerick, with its broad talent pool, recognised this potential. Keen on bringing together the unique perspectives of its colleagues to form a more effective and inclusive team, they were committed to creating an environment where everyone could flourish. In pursuit of this, they engaged in numerous initiatives and saw remarkable results. However, one idea stood out for its effectiveness and simplicity. This concept, employed in various cultures but less discussed in corporate settings, was ‘Food for Thought’. It involved the simple act of sharing meals – a universal practice of breaking bread together.


‘Food for Thought’ is straightforward: get people together to share a meal and and encourage them to share their unique stories. This age-old concept, reimagined for the modern corporate world, gains its power from simplicity. In a shared meal, there’s an opportunity for conversation, for personal stories to unfold, and for barriers to dissolve.


What makes ‘Food for Thought’ impactful isn’t just the act of eating together; it’s the exchanges that happen around the table. When colleagues share their personal stories, they begin to see each other beyond their professional roles. They discover common ground, understanding, and respect. These are the cornerstones of a truly inclusive workplace.


The influence of ‘Food for Thought’ stretches well beyond the lunch hour. It reshapes workplace culture, affects interactions, decisions, and attitudes. This initiative reminds us that sometimes, the most effective solutions emerge from the simplest ideas.

Bidvest Noonan Has Launched Task – Our Cloud-Based Operations Platform for Intelligence-Driven Services

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We are delighted to announce the launch of Task, a cutting-edge cloud-based operations platform. Developed for our 27,000-strong workforce, Task was engineered to enhance service processes, employee management, and asset tracking, transforming the way our company operates in the field.

Task will change the way service teams work, allowing them to leverage real-time data generation and analysis to provide actionable insights for continual service improvement. Its comprehensive suite of applications caters to diverse operational needs across the company, ensuring enhanced quality, accountability, and consistency in our service delivery.

The platform’s capability to attach detailed instructions and guides to tasks ensures consistently high service standards, focusing on safety and professionalism. Our cleaning teams can access specific instructions for impeccable results, boosting client satisfaction. Teams can access integrated Risk Assessment and Method Statements (RAMS) and Schedules. Security colleagues benefit from Task’s GPS and NFC technologies, which ensure proof of presence and detailed digital audit trails, thereby offering clients enhanced assurance. The integrated panic button is a highly valuable safety feature, ensuring swift emergency responses for security personnel.

Task’s digital approach to operational documents plays a crucial role in supporting Bidvest Noonan’s commitment to environmental sustainability, significantly reducing paper usage and contributing to broader environmental goals.

Eddie Ingram, our Transformation Director comments, “With Task, we’re taking a significant step towards a more efficient, technology-driven future. It’s a standout platform, fit for the data-oriented and innovative company we have become. Task is key in our strategy to transform how we work and lead in our industry.”

Introducing Dynamic Workplace

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We are delighted to announce the launch of our Dynamic Workplace solution. This intelligence-driven solution employs cutting-edge sensor-based technology to optimise service performance, resource utilisation, and transform service management and workplace experiences.


Dynamic Workplace utilises LoRaWAN sensors, which employ long-life batteries and Wi-Fi technology, enabling flexible, easy placement throughout facilities without additional power or connectivity needs. These discreet, wireless sensors provide real-time data on various aspects such as occupancy, temperature, and lighting. By aligning service and resource allocation with actual usage patterns, Dynamic Workplace significantly reduces unnecessary consumption and costs. For example, with Dynamic Workplace, customers can identify when spaces are not in use, allowing them to save on lighting and heating while service teams can reorganise their work plans for greater productivity.


Bidvest Noonan’s Dynamic Workplace solution also enables greater space utilisation. For example, occupancy data can reveal underutilised areas, allowing for a reconfiguration of space to better meet the needs of the workforce or to identify opportunities for energy savings. The service solution is receiving strong support in the market, particularly in sectors with large facilities such as those in Higher Education. Four large universities have already embraced the company’s technology.


‘At Bidvest Noonan, we’re excited about the transformative impact of Dynamic Workplace. The initial feedback from our clients, has been overwhelmingly positive,’ says Peter Smyth, Director of Innovation and Technology. ‘We’ve seen customers harness this technology to not only streamline their operations but also to significantly enhance their sustainability efforts.’