“We always prioritise the needs of our customer because we understand by doing this, we create a remarkable experience and raise their expectations. We also recognise that without a strong team, none of this can happen.”- Amanda Gomes, our DCU cleaning team’s manager.
This week we want to highlight the great work our cleaning team at Dublin City University (DCU) does throughout the year. ‘Teamwork and quality are the key to success’ – is the motto of this diverse team.
This group needs to be adaptable during the summer months as the demand for residences rises in that season across DCU’s 3 campuses. Although their duties vary slightly between semesters and summertime, the main duties involve housekeeping and maintaining the common areas, ensuring they are both clean and tidy. Our DCU team plays a key part in keeping the campus apartments’ public and residential areas high in standards too.
We asked Amanda what the biggest challenges are on site, and how the team overcomes them. She commented:
“Large footfall is always a constant challenge. Covid-19, students’ parties, building/ maintenance works, adverse weather conditions, and events are also some others to name a few. But we are always prepared, and ready to support our client, delivering the best service possible for the university.”
A huge well done to Amanda and our whole DCU team for their hard work and dedication in fulfilling their daily duties to the highest standards.